Keep track of all the updates to Achieve throughout the semester! I will update this as releases occur--and there will be a different blog post for Spring 2021 releases.  New Features: The session timeout duration has being extended to 8 hours from 4 hours Instructors can view students' individual results for a diagnostic pre-test, study plan, or post-test Instructors can download LearningCurve student data to a CSV file "Master section" is now renamed to be "Section Manager" The confirmation banner that displays when admins and customer support copy a template for an instructor course so that the banner will include a link to the course. New insight cards available for student login activity and assignment score snapshots Changes:  Instructors will be able to preview and view results for diagnostic study plan items Added a message that tells students when they reach the target completion threshold in a diagnostic study plan Updated LearningCurve challenge question feature so users can identify the issue type and add an email if they want to be contacted Updates to assessments made in the section manager will flow down to section courses Students will no longer be able to access hidden assignments from the gradebook Copying a course will retain the weighted gradebook categories of the source course Empty gradebook categories won't be considered in the total course calculation Draft due dates will push from the manager section to restricted access sections (right now only the final due date is reflected) - (Writing Tools Only) Instructors will be able to edit a writing assignment up until the moment a student starts drafting a paper - (Writing Tools Only) ... View more

There will be maintenance to LaunchPad, Sapling, and FlipIt from 12:01am Eastern until 7:00am Eastern (7 hours) on Sunday morning, November 8. None of those products will be available during that time. In additional, all assessments in Achieve will be unavailable during those 7 hours (although other parts of Achieve like the e-book and videos will be useable during that time). A notice will go up in the relevant systems 7 days in advance to alert students to this work, although we pick Sunday AM as the time to do this maintenance as it's when historically we have the lowest number of users in our products. Please make any adjustments to your assignments and sleep in (or go to bed early or nap then, if you're in a different time zone) and thanks for your patience with us.  ... View more

As you may have seen, we have been adding to the library of insights that are available in Achieve--and we have even more options available as of our recent update.    Go to Reports. You will see two of the default insights. If you click on “Add Widget” in the upper right, you will get more options.    You can add any or all of these ‘widgets’ to your course. Simply click on “Add Widget” as appropriate.   Once you have added what you need, close this window you can then make edits to each insight by clicking on the ‘three dots’ in the relevant insight card.     Select the “Edit widget.” (You can remove this widget as well.)     On the editing screen, you can change the title of each card and, depending on the particular widget in use, edit the date range or the particular assignments you want to see, and so forth.  Using these ‘widget’ cards, you can then set up your Insights page to show you just what you want to see about your students in an effort to help your students Achieve More.  As you likely guessed, we will continue to add options to this Insights page, so let us know if there are other metrics that you’d like to see in order to make your students successful. (You can give feedback by using the survey at the bottom of any in-use insight card.)     ... View more

When we first started bringing students into Macmillan Learning’s Austin office (remember those days!) to give us their feedback on Achieve, we asked them all sorts of questions to help figure out how we were going to design and develop, and later, improve, Achieve. One thing that students told us over and over, regardless of school type or major, was that they needed more tools to help them succeed as students generally, outside of the course-specific content.  With this information in mind, continuing to work with students and instructors, we’ve come up with a series of Goal-setting and Reflection Surveys. What is the content? At the beginning of the semester, a new, optional Intro Survey asks students to consider their goals for the class and to think about how they plan to manage their time and learning strategies. Later, Checkpoint surveys get students to reflect on what's been working and what has not so that they can decide to make changes on their own. Each survey that students complete generates a report that gives instructors a bigger picture of how their class is doing beyond their grades.  While the surveys are most effective when used throughout the semester, it’s never too late to assign a Checkpoint survey to encourage self-reflection. (See below for sample reports.)  Where can I find this content? Under the new Innovation Lab label in each Achieve course's Resources, you will find Achieve's new Goal-setting and Reflection Surveys, a series of short, assignable surveys that accomplish exactly what the name implies: goal-setting and self-reflection at key points across the semester. What is the status of this project? This content is still a work in progress. We want instructors to use these surveys with their students this fall and then give us feedback on how things went, so we can continue to revise and improve this content.  How can I get involved? All you need to do is assign the surveys and we will reach out to you with more information.  What do the reports look like? Here are two sample screenshots to give you an idea. (They look great, I think!)  You can find the reports in an Innovation Lab tab in the Reports area of Achieve.            ... View more

We had another release today and there are two things in there that you should know about: Timed assignment accommodations Insights widget library Timed Assignments: To start, the original assessment needs to have a policy with a time limit on it. Then, once that’s set, you will go to the Student Exceptions. Put in the student(s) name and select “Time accommodation” and adjust the amount of time that that student or group of students gets on the assignment. It’s that easy!        Insights Widget Library: Using this new functionality, you can pick the insight cards that make the most sense for you.  From the Insights tab, instructors will be able to “Add a Widget” You will be able to view the available cards and pick the ones that make sense.  Then, once the card is on your dashboard, you can always remove card and, even cooler, edit the card so that it works for you--for instance, adding a time range:     You can add a card more than once to have one version showing data for the last 7 days and one version showing data from ‘all time.’ You can also move the cards around to put the most important one first.  We will be adding more ‘cards’ throughout the year and we’ll be monitoring their usage so we know which insights are, well, the most insightful for our customers.    ... View more

Throughout the spring and summer, we’ve been listening to you and working on ways we can keep improving Achieve to make your experience and your students’ experience with the product better. As a result, here’s a long list of what you’ll see changed for Fall 2020 classes (and all of this is live as of today, save one noted item).   Start of Classes:  Students who attempt to register into an LMS deep linked course via the Achieve “enroll in a new course” option will see a message directing them to use their LMS. Instructors who attempt to use the “invite students” functionality will see a message alerting them that this invite functionality is not available to deep linked courses.    My Course: Under My Course, we have combined the Assignments and Course Plan tabs into one place, but with a filter that will allow you to select your View by Assignment or Course Content or Resource type.       Browse: The Browse tab has been retitled as Resources and the content reorganized and renamed to make it easier to find materials. In addition, we altered the view a bit so you can see more of the item name when you are selecting materials. In addition, we added a ‘select all’ option so you can find a series of content items, select and assign them at once.      Navigation:  We added navigation to make it easier to get back ‘home’ when you are in another part of Achieve.      Section Management: If you are using Section Management, instructors will now always see “View Sections” that will take them to a list of their sections. Sections are now listed on a single page (or more than one page, if you have over 100 sections). Section Coordinators can now add and remove questions from their assessments after students have started working and then push those updates down to restricted access sections. Once students have started the assessment in any of the sections, coordinators will see a new option that allows them to add and remove questions (but not to edit questions).    Orientation Quiz:  Each course will have an Orientation Quiz for you to assign to students (within the Welcome folder) to help students quickly understand how to work in Achieve.    Time Accommodations: As part of the assignment settings, instructors will have the option to add a time accommodation for students who get additional time on particular (or all) assignments. (This will be live before Fall 2020 classes start, but is not available yet.)    Batch Assignments: We have added the option to batch update gradebook category & assignment visibility, as well as the option to batch update assessment grading policies. (The latter is not in Read & Practice.) There is a new “add select all option” to the content library.   Instructor-Created Content: You will be able to name files and links while uploading your materials to the course. We have also added the option to rename files, assessments, writing assignments and links after those materials have already been added to the course.    Assignments: In certain types of Assignments, we added tags to show if the answer is correct or has been revealed, and we added a new visual to show when the assignment is complete.      Gradebook: Instructors now have the ability to add weights to Gradebook categories. And for LearningCurve Adaptive Quizzing assignments, instructors and students can view the date and time when a student reaches the target score.       Diagnostics / Study Plan (only in English and Chemistry): The study plan completion selector has more options (25%, 50%, 75%, and 100%) for the instructor to assign to students. In addition, for instructors, we combined pre- and final tests into a single reporting page for easier viewing.    Side by Side View of Writing Tools (English Only) Instructors can turn on a side-by-side view to see any draft alongside the current draft including peer reviews, view comments from previous feedback, and highlight and comment in this side by side view.  Students can also turn on a side-by-side view to review instructor feedback and access content support just as they would in full screen mode. Students will also be able to draft in side-by-side mode, use simple format commands and access their revision plan and mark tasks complete.   Updates to Peer Review with Comment Tool (English Only) Instructors are able to quickly scan all peer review comments made by a single peer reviewer and leave a comment. Instructors can come back any time and revise the comment to the student as new peer review activity happens. In addition, instructors can click on selected text and be taken to that spot in the draft for comment context.   Improved Peer Review Submission Tool (English Only) With this new view, instructors can now efficiently monitor peer review activity from a single view. Instructors can click in to view peer writer submission and leave a comment, as needed.     ... View more

Test Security - We have had a number of instructors ask us about test security, and we also know that a lot of your schools already have programs for proctoring and browser lockdown. As such, we are not adding our own options for proctoring and lockdown (and be forced to charge for it accordingly), but rather we are providing more tools to make exporting our tests to load into your campus LMS easier. Directions to export a test created with Macmillan Learning Test Bank into your LMS are here.  In addition, each of the individual digital products that we offer have tools to help with test security. You can read through those options here. And we had a very useful webinar with Eric Chiang where he reviewed ideas for test security.  Lastly, we have moved most of our test banks to the Macmillan Learning Test Bank, accessible only only to a verified instructor. With this system you can: Create paper or online tests that you can export to your LMS using your web browser; Drag and drop questions to create tests; Create and edit your own questions and edit publisher-created question sets. Learn more here:  https://macmillan.force.com/macmillanlearning/s/article/Getting-Started-with-the-Macmillan-Learning-Test-Bank.   Engaging Students - We know that one of the biggest concerns if you end up moving to a fully or partially online class is keeping students engaged. While each of our products have active aspects, we are proud to offer the market's leading student engagement solution, iClicker. Our attendance feature automates taking roll, then you can choose from flexible polling & quizzing options to engage, check understanding and get feedback from students in real time. Best of all, iClicker works seamlessly with your existing content and any other software or tools you'd like to use in your virtual, hybrid or in-person class. We also have great webinars on fostering student curiosity and engaging students online that I’d recommend.    Volume / Load - We anticipate that many more instructors are likely to try digital solutions for their students as classes are moving to hybrid or fully online options this fall. As such, we have been planning for a large uptick in student usage and making adjustments to our servers accordingly. We feel very good about our preparedness for a significant increase in student users in all of our platforms.    Instructor Training on Digital Products - We are anticipating that a lot more instructors are going to be in need of training with more digital product usage and with changing class formats. Beyond our standard training options, including time with our Learning Solutions team and our self-help documentation, we are also doing intensive training with our entire team so we have more people available to train you. In addition, there are help guides within the products and we have a group of Faculty Consultants (colleagues) who are also available to help. For this to be successful, however, we request that you don’t wait until the day or two before classes start before you request training. 🙂    Professional Development - Throughout the spring and summer, we conducted a wide variety of webinars with a number of our fabulous authors and customers and we recorded all of those webinars. You can find all the recordings here, and they cover both general teaching tips (Online Teaching, Inclusive Teaching) as well as tips for particular disciplines or products. Check out the options!    Student Training on Digital Products - We will continue to add to and refine our First Day of Class Materials for students for you to send to students or use on the first day of class so they know what you are asking them to do online, why, and how to get started.    Customer Support - Our fantastic customer support team stands at the ready to help you and your students with any issues that may arise. You can find the team (as well as a variety of help articles) online here: https://macmillan.force.com/macmillanlearning/s/   ... View more

The Online Learning Consortium has developed a series of scorecards  “with the necessary criteria and benchmarking tools to ensure online learning excellence for the entire institution.”  (https://onlinelearningconsortium.org/consult/olc-quality-scorecard-suite/)    With that in mind, we at Macmillan Learning thought it might be useful to point out a few places where Achieve can help you get a ‘good score’ on these various objectives.  This article is focused on the introductory Quality Scorecard for Digital Courseware Instructional Practice but includes a few additional topics that appear on other scorecards and seem relevant here.    Foundations Learning Objectives: In Achieve, instructors can see which assignments are tied to which Learning Objectives (LOs), and how students are doing on those particular LOs. Learn more about the Reports and Insights in Achieve to see how reporting can help you build and maintain a quality course. Build on their knowledge: Within Achieve, students are asked to build on their knowledge from earlier chapters to show skills and understanding in later chapters.  Even distribution of work: Instructors can set up assignments, as tied to Learning Objectives, to make sure there is an even distribution of work across the class time, and to confirm that students have access to and are using a building blocks approach to learning.    Faculty Engagement System Requirements: As students register for Achieve, they are provided with the system requirements for the product. This information is also provided in the registration information for instructors to share with students, such as the First Day of Class tools.  Feedback: On the content side, many of the homework assignments in Achieve give students detailed, useful feedback if they get a problem wrong (not just “wrong” but an explanation of what was wrong and how to fix it) so they can learn from their mistake, try again, and succeed.    Help: Whenever one is working in Achieve, one can access “Help” in the upper right, which includes links to help articles to read as well as information on contacting Customer Support through email, chat or phone.       Student Engagement Relevant Activities:  Each Achieve course, as makes sense for the course and discipline, provides students with the tools to understand, practically, how the concepts they are learning apply to the real world, from writing feedback to economics principles to learning about how biology applies to everyday life.  Critical Thinking and Problem Solving: Following the ideas of Bloom’s taxonomy, every course in Achieve starts with more basic concepts and moves up through Application to Evaluation, allowing for students to practice and assess more advanced thinking skills throughout the course.  Learning Outcomes: In Achieve, Learning Objectives (LOs) can help instructors see which assignments are tied to which LOs, and how students are doing on those particular LOs. Learn more .   Active Learning: In Achieve, students receive access to iClicker, Macmillan Learning’s student response system, to engage students in the course content, both during live classes and outside of class. Learn more about the integration between Achieve and iClicker.    Course Fundamentals Consistent Design: Throughout the development (and subsequent deployment) of Achieve, we review to make sure if you do something following X rules here, you should do the same thing following X rules there. We do a fair amount of testing with both students and instructors to make sure the design is logical and easy to use.  Logical Progression:  The content of Achieve follows the content of each relevant e-book, moving from easier or foundational topics to more complex and higher level topics.  Accessibility: Learn more about the focus on accessibility at Macmillan Learning and within Achieve. Course Documentation:  Every course that is available fully or partially online should include course documentation such as the syllabus, grading policy, and student ethics. Such documentation is easy to post within Achieve.  Additional Tools: Faculty Support: Once you have made the decision to use Achieve in your course, Macmillan Learning offers a variety of tools to help you get up to speed including links to help articles to read as well as information on contacting Customer Support through email, chat or phone. In addition, we offer training on Achieve, and training on LMS integration and the use of iClicker.  Downtime Tracking: Macmillan Learning is happy to provide our most recently downtime statistics, as needed, for the time period you request. In general, we are over 99% uptime.  Security Measures: Within Achieve, we have a variety of different tools, depending on your assignment type, to help you with assignment security, including using time limits, question books, question order scrambling and assignment visibility.  ... View more

As more courses move online, one question we keep getting is, “How do I offer assessments in the most secure way possible?”.   We have had a number of instructors ask us about test security, and we also know that a lot of your schools already have programs for proctoring and browser lockdown. As such, we are not adding our own options for proctoring and lockdown (and be forced to charge for it accordingly), but rather we are providing more tools to make exporting our tests to load into your campus LMS easier. Directions to export a test created with Macmillan Learning Test Bank into your LMS are here.  In addition, each of the individual digital products that we offer have tools to help with test security. You can read through those options below. And we had a very useful webinar with Eric Chiang where he reviewed ideas for test security.  Lastly, we have moved most of our test banks to the Macmillan Learning Test Bank, accessible only only to a verified instructor. With this system you can: Create paper or online tests that you can export to your LMS using your web browser; Drag and drop questions to create tests; Create and edit your own questions and edit publisher-created question sets. Learn more here:  https://macmillan.force.com/macmillanlearning/s/article/Getting-Started-with-the-Macmillan-Learning-....   If you are using a Macmillan Learning digital product for your online class, here are some suggestions below to help you with assessment security.    For LaunchPad Users:   Set a Passcode - Requires a student to enter an instructor-specified Passcode to begin the quiz. Limit the Number of Attempts - For higher stakes assessment, only allow students to submit the assessment one time.  Time Limit - This ensures that all students are provided the same amount of time to complete a quiz. If the quiz is not completed within the time limit, the quiz is automatically submitted when time expires. The time limit will also limit students’ ability to look everything up or get too much assistance. Scrambling - Instructors use this setting to randomize the order of question, the order of answer choices, or both. Feedback Control - This gives instructors the control over what information is available to students after they submit a quiz, such as whether to show the correct answers. Visibility - Instructors use the Visibility setting to "hide" a quiz from students until a specific date and time. Hide Grade - Instructors can elect to hide students' quiz grade until the due date has passed. Question Pooling - can further add to the variability of the assessment so that not all students receive the same questions on the exam and instead receive a random set of questions from a set of them. Instructors can set up multiple pools within one assessment to ensure students receive the right number from each desired topic the test should cover.   You can see all of these settings explained in this article on setting up assignments: https://macmillan.force.com/macmillanlearning/s/article/LaunchPad-Tips-for-setting-up-assignments  and the article on question pooling: https://macmillan.force.com/macmillanlearning/s/article/LaunchPad-Creating-a-quiz-with-question-pools   For Sapling and Achieve Users:  For Assessments, use the Quiz / Test policy and add a time limit also. https://macmillan.force.com/macmillanlearning/s/article/Sapling-Learning-View-or-change-mobile-assignment-grading-policies Time Limit - This ensures that all students are provided the same amount of time to complete a quiz. The time limit will also limit students’ ability to look everything up or get too much assistance. https://macmillan.force.com/macmillanlearning/s/article/Sapling-Learning-Make-an-Assessment-timed Use question pools - Although many of our questions already contain variation, using Pools can further add to the variability of the assessment so that not all students receive the same questions on the exam and instead receive a random set of questions from a set of them. Instructors can set up multiple pools within one assessment to ensure students receive the right number from each desired topic the test should cover.  https://macmillan.force.com/macmillanlearning/s/article/Sapling-Learning-Create-and-edit-question-pools-in-mobile-assignments Scrambling - Randomizing the order the questions are delivered could also be a viable option so no one has the same question 3.  This can be set in the Grading Policies for an assessment. https://macmillan.force.com/macmillanlearning/s/article/Sapling-Learning-View-or-change-mobile-assignment-grading-policieshttps://macmillan.force.com/macmillanlearning/s/article/Sapling-Learning-View-or-change-mobile-assignment-grading-policies Visibility - When assigning the assessment, instructors should use the visibility settings to ensure students don’t see the exam until the instructor is ready for them to see it. By setting the student visibility to a certain date range, instructors can choose exactly when the assessment becomes visible to students and when it closes from visibility. For higher stakes tests, it is recommended that this window be as short as possible. https://macmillan.force.com/macmillanlearning/s/article/Sapling-Learning-View-or-change-mobile-assignment-grading-policies ... View more

As the semester comes to a close, you'll need to start thinking about wrapping up student grades and then creating your new course for the next semester. Here are a few links to help: LaunchPad: For this semester: Make sure you zero scores for unsubmitted assignments. Make any other changes to student grades. Export your gradebook (as needed).  For next semester: Copy your existing course (and update the due dates) or create a new course. (And, if needed, branch from a course Master to create section copies.)  Update the assignments (changing questions, changing due dates) as needed to meet your course goals. Make sure your course is available for students.  Sapling / SaplingPlus: Make any final changes to student grades. Export grades (as needed).  Copy your course or let the Client Success Team (clientsuccessteam@macmillan.com) know if you wish to use Sapling next semester.  Update the assignments as needed to meet your course goals (whether that means changing the questions or changing the assignment settings).  Achieve:  Make any final changes to student grades. Export the grades (as needed).  Either copy your prior course or create a new course.  Update the assignments as needed to meet your course goals.  And once you've done all that, consider yourself ready for the next semester!  ... View more

We have been doing A LOT of work on Achieve Read & Practice this fall, so here's a recap of what you and your students will have for January 2020.  Course List:  The Course List redesign (that you'll see when you first log into Achieve in mid-December) organizes courses for students and instructors in collapsible buckets allowing users to easily find their current courses and access past courses. Master Section: There is a new Master Section option that will allow one instructor or coordinator to set up their course and then create individual section courses (for themselves or other instructors) from the Master Section. The coordinator can set all of the consistent course info for all sections in one place. These settings pass down to the sections. Section courses are set up in a grid format where the coordinator can specify the section name, meeting days and times, instructor(s) teaching, and the level of access that the instructors will receive for that section. (If an instructor has Restricted Access, the instructor has clear indicators regarding what actions they can and cannot take.) Within the tools, coordinators will be able to edit the content and push the updates to Restricted Access sections until the first grade return. We recommend using Restricted Access for your own sections when you want to manage the content for all of your sections in one place. Preview as Student:  Instructors can preview the course as a student, including My Course and Gradebook. Contextual Help:  From the "Help" in the upper right of each page, we added in Help links to the most commonly asked questions--like how do I assign something on the "My Course" page or how do I sync with my LMS on the "Gradebook" page.  ... View more

   Fostering collegial student relationships in an online environment can be one of the most challenging tasks facing an instructor. I am often asked: How can we get students to interact with each other as frequently as they do in a traditional brick-and-mortar classroom? What are some best practices by which online instructors have facilitated student-to-student engagement? And, more practically, what can we do right now to implement these techniques in the classroom? Fortunately for those of us using LaunchPad, there are many ways to encourage this kind of dialogue, features like the discussion board, that are already built into the platform.    Perhaps the most important, the discussion board tool allows students the ability to post original contributions while also letting them provide feedback to their peers. Indeed, as Krentler and Willis-Flurry (2005) discovered, the implementation of this kind of technology in the classroom does actually empirically increase student learning. While not assigned by default, an instructor can easily implement the discussion board feature into any or all of the chapters and modules. By clicking on “Add to this Unit” the instructor can select the discussion board function and post an appropriate content prompt revolving around the material covered in that specific chapter.    It is often helpful for the instructor to construct a prompt that not merely asks the students their opinion on a certain matter - say, do you believe that nature or nurture is the cause of psychological abnormality and suffering? Rather, by including a video clip or a link to a research article, the instructor can help the students more critically and conceptually engage with the material (Harman & Koohang, 2005). That is, by encouraging students to analyze a specific pedagogical object or artifact, they, by extension, are able better to construct a communal narrative that revolves around that very task. Taking a step further, the instructor can also provide ongoing and dynamic feedback while the discussion board has not passed the due date set in LaunchPad. This has the benefit of helping to steer the dialogue in a certain way, acting as an opportunity for student learning, while also fostering class cohesion and identity.    The importance of student collaboration and building collegiality becomes all the more pressing in a digital classroom. As a result, instructors will find the discussion board option in LaunchPad to be a very welcomed feature. In fact, I have suggested some ways in which educators can implement this into their curricula. However, what I have found after teaching online for the last 8 years is that the more creative we can get with using functions like the discussion board, the more seamless the online experience and the more efficacious the actual learning. References Harma, K. & Koohand, A. (2005). Discussion board: A learning object. Interdisciplinary Journal of E-Learning and Learning Objects, 1(1), 67-77. Informing Science Institute. Retrieved September 13, 2019 from https://www.learntechlib.org/p/44867/ Krentler, K. A. & Willis-Flurry, L. A. (2005). Does technology enhance actual student learning? The case of online discussion boards. Journal of Education for Business, 20(6), 316-321. Bio Jacob W. Glazier, PhD, LPC, NCC is an Adjunct Professor in the Department of Positive Human Development and Social Change at Life University and an online Adjunct Professor in the Department of Applied Psychology at New York University – Steinhardt. He provides therapy services online for BetterHelp and its associated sites as a licensed professional counselor. https://jacobglazier.academia.edu/  ... View more

Did you know that you can drag and drop items in the Launchpad calendar? Or batch update your settings in Sapling? Do you have the 411 on Achieve Read and Practice?   Whether you know the tips and tricks or not, receiving training from your Learning Solutions Specialist (or LSS for short) will help get you “in the know” on the digital platform you’ll be using this semester and how to best utilize it for your own course goals.   So, who are the Learning Solutions Specialists? The Learning Solutions Specialists (LSS) are part of the Customer Experience group. Each Learning Solution Specialist is a discipline expert that is responsible for helping instructors have a better experience with Macmillan Products. When speaking to instructors, that LSS can demo the product and give you a preview or give you a full blown training, from content familiarity to functionality and best practices.   Why Should I Meet With An LSS? 45 minutes can change your entire semester. While you may explore your Macmillan product on your own once you have been given access, our LSS team can highlight key functionality that you may have missed and share best practices on how to implement the many learning resources.   There are many benefits to meeting with an LSS: -1-on-1 Meetings focused on your needs and questions -Understand the best practices used by many other instructors -Learn with a guide -Discover Tips and Tricks -Start getting your class setup while on the meeting   What Happens After my meeting? Traditionally, after meeting with the LSS in your discipline, you will be sent a follow-up email that will recap what you spoke about, include technical support info and knowledge article links, as well as an extension of help offered for any further questions you may have about your educational digital platform.   As you can see, there are many benefits for taking time to meet with a Learning Solutions Specialist. This time will be well spent and save you time throughout the semester.   Schedule a demo or training. ... View more