Housing professionals need solid strategies to make sense of assessment data, put results into context, and drive action to improve the residential experience. Benchmarking is one powerful option. Benchmarking involves making comparisons to identify best practices and opportunities for improvement. While making comparisons to other institutions is the most recognized form, it is only one form; to focus solely on that narrow definition means missing other opportunities. This webinar will describe the various types of benchmarking and use housing-specific examples from both Skyfactor and eRezLife to demonstrate its value.
Matt Venaas is a Research Manager at Skyfactor, a Macmillan Learning company. In this capacity on the Analytics & Research Team, he is responsible for survey design and content for over 50 national benchmarking assessments. He also is responsible for analyzing data from these assessments to build educational content and conduct national studies. Since 2015, he has presented over 50 educational sessions at national higher education conferences on a wide range of topics related to student affairs assessment, student success, and retention. He is currently a member of the Directorate Board for ACPA’s Commission for Assessment and Evaluation and has twice served on faculty for the Student Affairs Assessment Institute. He has a M.S.Ed. in Adult and Higher Education and a B.A. in Political Science from Northern Illinois University.
Cate Morrison joined eRezLife Software in 2018 after enjoying 13 years as a Student Affairs professional at the University of British Columbia in Canada. Responsible for Community Engagement and Outreach at eRezLife, Cate is an active member of the ACUHO-I community, sitting on numerous committees and workgroups, including the Academic Initiatives Program Planning Committee and serving as a faculty member for ACUHO-I's STARS College. Cate appreciates the ability to connect, work, and learn with student affairs professionals across North America and the UK over their shared passion for Student Affairs and improving the student experience. Cate completed her B.A. in Family Studies and Psychology at the University of British Columbia and holds a Student Affairs and Services Certification from the University of Manitoba.