2023 Benchworks Assessment and Impact Award for Housing Winner: The University of Texas at Dallas

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The University of Texas at Dallas is one of three 2023 winners of the Benchworks Assessment & Impact Award for Housing & Residence Life. They were recognized for high performance on survey scores related to satisfaction with facilities. To better serve student needs, UTD’s University Housing department restructured its approach to facilities management by switching from outsourced operations to in-house maintenance. Their data-driven efforts to create a comfortable environment included assigning operation coordinators to assigned student areas, frequent formal and informal communication, facility renovations to create additional communal space and study lounges, and avoiding multiple visits to a student’s room by replacing instead of repairing.

Check out the case study linked below to learn more about what their program learned from their survey data and how they used it to make a positive impact on their residential experience!