University of South Alabama (AL) was awarded the 2022 Assessment & Impact Award in Housing and Residence Life for significant improvement in survey scores related to dining services. USA Dining has worked to restructure its menu to feature more quality and health-conscious items, engage residents with frequent small events around specific menu items, and coach staff to engage with and help residents in the dining halls. Each of these efforts has been data-driven, from high-level annual surveys (like the Resident Assessment) to short, frequent surveys about daily experiences that the department could use to make quick improvements. To read more about USA’s use of insights from data to improve their housing and residence life programs, check out this article.
