The Millersville University of Pennsylvania (MU) was awarded the 2021 Assessment & Impact Award in Housing and Residence Life for dramatic improvements in survey scores related to personal interactions, diverse interactions, and satisfaction with student staff. MU implemented a new resident engagement model that focused on using data in a way that aligns with the institution’s core values. They made modifications to student staff training and focused on connecting living-learning communities to a broader audience. View the overview of MU’s use of data for strategic and intentional improvement in the attached Assessment & Impact Award winner profile below.
2021 Housing and Residential Life Award Winner Profile - Millersville University of Pennsylvania