New York; January 31, 2025 -- Macmillan Learning, a privately-held, family-owned digital learning company, today announced the appointment of Greg David to the newly created role of Chief Revenue & Customer Officer (CRCO). In this role, he will direct the revenue strategy and customer engagement for both BFW High School and Macmillan Learning’s Higher Education division. His leadership will ensure that sales and customer success initiatives support educators at all levels. In addition to strengthening partnerships, he will explore new revenue channels and opportunities to meet the dynamic challenges of teaching and learning. “Greg’s leadership is rooted in a commitment to listening, learning, and partnering with our customers to help them navigate an evolving education landscape,” said Susan Winslow, CEO of Macmillan Learning. “Over the past decade, he has helped us to transform the way we support educators and students, and this promotion recognizes his ability to ensure that our tools and services truly align with their needs.” David has been instrumental in reshaping Macmillan Learning’s approach to customer engagement and growth over the last decade. Under his leadership, his teams have helped customers navigate industry-wide shifts—including the transition from print to digital, the adoption of new teaching modalities, affordability-focused solutions like inclusive access, and the increasing role of AI in education—while keeping student success at the center of decision-making.  As CRCO, David will focus on expanding access to innovative learning solutions while ensuring that every initiative helps educators navigate challenges, improve learning experiences, and drive student success. In this new role, he and his teams will introduce new digital and personalized learning solutions that will enhance the customer experience from initial engagement to long-term partnerships. He will also explore new channels and opportunities in a rapidly evolving education landscape. "Great learning experiences start with great teaching, and our longstanding commitment is to support educators every step of the way with the tools that help them to do just that,” said David. “Macmillan Learning has always been dedicated to working alongside instructors to help them navigate change and create meaningful student outcomes. I’m honored to continue building upon that work in this new role.” About Macmillan Learning Macmillan Learning is a privately-held, family-owned company that inspires what’s possible for every learner. We envision a world in which every learner succeeds. Through our content, tools and services, we aim to make that a reality. To learn more, please visit macmillanlearning.com or join our Community. ### ... View more