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Keara1
New Contributor
New Contributor

Help! I need to speak to a human

Trying to get in contact with Macmillan Customer Support and they never pick up and then I get disconnected. Have tried for hours.  How can I talk to a human about my particular question?  It is with regard to Achieve subscriptions.  I've tried the main number many many times now.  I have a case number already.

 

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alanya_harter
Community Manager
Community Manager

Hi @Keara1--I'm really sorry you're having trouble getting through. Unfortunately, our Customer Support team is really busy right now and your best bet is to continue to try to get through to one of the agents (especially if you already have an open case). 

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