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Showing articles with label LaunchPad.
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PhoenixHarvey
Macmillan Employee
09-03-2021
10:10 AM
To our Valued Customers:
While our Customer Experience team is working through the queue of support requests, here are two important resources that may be helpful in the interim:
Course content for students: Please complete this brief form for you and your students to receive interim access to your adopted BFW title(s). Given the complexity of most cases, our team is currently fulfilling requests to offer access to several chapters of textbook content to support classrooms until their regular service is restored. Requests submitted through the above form will be responded to within 24-hours, M-F, and within 48 hours for requests submitted over the weekend.
Teacher resource materials: Security of teacher resources (including answer keys) is a priority. Therefore, the most secure, efficient way to access teacher resources is via our LaunchPad and SaplingPlus learning platforms.
Already have access? Look here in LaunchPad or here in SaplingPlus for how to access your complete teacher resources.
If you do not already have access to these LaunchPad or SaplingPlus, please tell us what product you require.
We know that awaiting the resolution of your support case is frustrating, and we sincerely apologize. Please know that each support case is being handled as quickly as possible. While we have additional Customer Experience professionals on board to help work through the queue, multiple submissions of the same issue create duplicate cases that further slow the resolution process and timeline. We hope that the above short-term solutions are helpful while your case is being resolved.
Best,
Phoenix Harvey
Director or Marketing, BFW High School Publishers
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sarajo_lee
Macmillan Employee
08-31-2020
09:06 AM
This video explains the value of Bedford, Freeman & Worth's LaunchPad platform for teachers and students.
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sarajo_lee
Macmillan Employee
08-18-2020
01:19 PM
Learn how to access and download your BFW e-book, and explore navigation tips and study tools.
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sarajo_lee
Macmillan Employee
08-18-2020
01:16 PM
In this short video, a BFW Specialist explains how to access LaunchPad, set up your course, and have students join. Access article here for non-video step-by-step instructions.
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sarajo_lee
Macmillan Employee
08-18-2020
01:13 PM
In this video, a BFW Client Success Specialist walks through the LaunchPad platform in a recorded training session. Learn how to use the e-book, teacher and student resources, LearningCurve, gradebook, and more. The specialist uses Myers' Psychology for the AP® Course, Third Edition as the sample text, but the tools and tips apply to all LaunchPad courses.
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